How it works

First call to live in weeks,
not months.

One team, one timeline, no agency hand-offs. We discover, build and train — then we stay. Here's exactly what each phase looks like and what you get out of it.

See pricing
PHASE 01

Discovery

~30 minutes · free

A short, no-prep call. We map how your business runs today, where the friction is, and what "good" would look like — then tell you honestly whether we can help.

What we do

  • Map your current workflow and friction
  • Walk through the tools you use today
  • Give an honest fit assessment

What you do

  • Show up — no preparation needed
  • Bring whoever knows the process

You get

  • A clear picture of what good looks like
  • A recommendation — even if it’s "not yet"
  • A firm scope and date if we proceed
PHASE 02

Build

2 – 6 weeks

We configure the system to your process — not the other way around. You see progress every week, working on your own data, and there’s one named person accountable for it.

What we do

  • Configure the system to your process
  • Automate capture, follow-up and handoffs
  • Migrate and deduplicate your data

What you do

  • Give feedback at the weekly demo
  • Provide access to systems and data

You get

  • A working system on your own data
  • A test sandbox to try things safely
  • One named implementation lead
PHASE 03

Go live & support

Ongoing

We train your team on their own data, leave documentation they’ll actually use, and stay on to keep optimising as your business changes. You own the system — we keep it sharp.

What we do

  • Train your team on their own data
  • Write runbooks they’ll actually use
  • Keep optimising as you change

What you do

  • Attend the training sessions
  • Tell us what changes as you grow

You get

  • A team that confidently owns the system
  • Written documentation and runbooks
  • A partner who picks up the phone
Why it works

What makes our process different.

One team, end to end

The people who scope it build it and train you. Nothing gets lost in a handover.

A committed go-live date

We commit to a date at the end of discovery — and we don’t miss it.

No agency hand-offs

One timeline, one point of contact. You’re never passed between departments.

We stay after launch

Go-live is the start of the relationship, not the end of the project.

FAQ

Common questions.

A focused build goes live in 2–6 weeks depending on scope; complex, multi-entity work is phased over 8–16 weeks. We commit to a date at the end of the discovery call.

Your next step

One call. A clear plan. No pitch deck.

Tell us where the friction is. We'll come back with a 1-page proposal — scope, timeline, price — within 48 hours.

connect@1base.io