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Solution

Case & matter management

Run matters end to end — from intake to notes to billing — in one structured, trackable model.

See pricing
Why it matters

Work that runs as cases or matters — legal, recovery, advisory — gets managed in inboxes and folders, with no consistent record of status, owner or next step.

  • Matters tracked across email, folders and memory
  • No consistent record of status or who owns what
  • Intake, notes and billing live in separate places
  • Handovers lose context
What's included

Everything you need, configured to you.

Intake to case model

A clear structure from onboarding through to the matter and its notes.

Roles & permissions

Consultants, accounts and admin each see and do the right things.

Email-to-case

Correspondence attaches to the right matter automatically.

Notifications & alerts

Deadlines and status changes surface to the right people.

How it works

From first call to live.

01

Model the workflow

We map how a matter moves from intake to close, and who touches it.

02

Build the structure

The case model, roles and note structure are configured to your practice.

03

Automate the admin

Email association, alerts and status changes run automatically.

04

Train & go live

Your team works real matters in the system with support on hand.

Key capabilities
  • Structured intake → matter → notes model
  • Role-based access for consultants, accounts and admin
  • Automatic email-to-matter association
  • Deadline and status notifications
  • Hourly or milestone fee tracking
In practice

Every matter, one place

A professional-services firm ran matters through inboxes and shared folders. We fitted the system to their exact intake-to-close workflow, with roles and automatic email association.

Status, ownership and history live in one place, and nothing depends on remembering where a file was saved.
FAQ

Common questions.

Yes — we fit the case model to how you already work rather than forcing a generic structure.

Your next step

One call. A clear plan. No pitch deck.

Tell us where the friction is. We'll come back with a 1-page proposal — scope, timeline, price — within 48 hours.

connect@1base.io